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FAQ

What is this website about? 
The startup story of sugar & succulents can be found on the about us page. We are a small online store specializing hygge and euro-inspired pieces as well as natural products. If you have any suggestions, feel free to ask! We make the best effort to stock the products our customers are looking for.
What do you sell?
sugar & succulents is currently selling collections based on minimalism, beauty, and usability. One of Taylor's favorite quotes is "If you want a golden rule that will fit everybody, this is it: Have nothing in your houses that you do not know to be useful, or believe to be beautiful". This is our current motto; we are inspired by simplicity and function.
What does "Vintage inspired" mean?

Vintage inspired items are replicas of antique pieces. They may appear to be aged, worn, or used but are new items. Vintage inspired pieces will be labeled as such. 

What is your return policy?
We want everyone to love our products as much as we do! If for some reason you receive something you don't love, let us know and we will try to make it right! To be eligible for a return, your item must be unused and in the same condition that you received it.
Vintage and one-of-a-kind pieces are final sale; and therefore are not returnable or exchangeable. Vintage pieces are antiques and will show signs of wear and use. Rust spots, uneven surfaces, chipped paint, and other imperfections are to be expected.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery.
Unfortunately, shipping fees can not be refunded.
 

Did we miss your question? Feel free to contact Taylor directly via email at taylor@sugarandsucculents.com or by phone 717-516-0026

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